Salaries

Lead IT Service Manager Salary.

Across 81 U.S. cities.

$267,000

estimated national base salary

$235,000 to $314,000. Last updated September 2026.

Orbyt prices 8 titles at this same figure, including Lead Data Product Manager, Lead Security Operations Manager, and Lead IT Compliance Manager. Orbyt does not hold title-level wage data that would separate them.

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Government benchmark for this occupation

The US Bureau of Labor Statistics reports a median annual wage of $175,140 for Computer and Information Systems Managers (SOC 11-3021) across the United States, based on 670,570 employed workers (May 2025 release).

10th percentile

$107,550

25th percentile

$138,060

Median

$175,140

75th percentile

$220,730

90th percentile

$297,510

Workers surveyed

670,570

What BLS published in each release

May 2024 release

$171,200

May 2025 release

$175,140

These are two separate published estimates, not a time series. The Bureau of Labor Statistics does not encourage the use of OEWS data for time-series analysis. Differences between releases reflect changes in occupational classification, survey methodology, and the three-year pooled sample as well as any change in pay, so the two figures should not be read as a rate of wage growth.

Why this differs from the estimate above. The Orbyt estimate of $267,000 is 52% higher than this published figure. That is usually not an error in either number: BLS reports by occupation code, and Computer and Information Systems Managers covers a different population than the Lead IT Service Manager title as it is typically advertised. Both are shown, unreconciled, so you can judge which one describes the job you mean.

BLS publishes wages by occupation code, not by job title, so this figure covers every role mapped to Computer and Information Systems Managers (SOC 11-3021) rather than Lead IT Service Manager specifically. The national range at the top of this page is Orbyt’s role-level estimate, which is a different thing and is labelled as such.

View the BLS source for SOC 11-3021

Highest Paying

$365,000

San Jose, CA

Best Purchasing Power

$278,000

San Diego, CA

Lowest Paying

$212,000

Charleston, WV

The salary figures on this page are computed estimates, not observed wages. Each one is a national role baseline scaled by a Bureau of Economic Analysis Regional Price Parity cost-of-living multiplier (2025 index) and rounded to the nearest $1,000. No published wage percentile is consulted and no wage survey response enters the calculation, so an Orbyt estimate must not be cited as a Bureau of Labor Statistics figure or as measured pay. The published wage data Orbyt holds is Bureau of Labor Statistics Occupational Employment and Wage Statistics, and Department of Labor H-1B Labor Condition Application filings, which record a filed minimum visa base wage rather than market pay. Where BLS publishes a wage for the occupation a role maps to, it is shown on that role's page as a separate benchmark, labelled with its occupation code, metro area and the number of employed workers it covers. Last updated September 2026. This role maps to BLS occupation code 11-3021. Full methodology.

Orbyt estimates the average Lead IT Service Manager salary in the United States at $267,000 in 2026, within a range of $235,000 to $314,000. These figures are Orbyt estimates, computed rather than measured, and must not be cited as Bureau of Labor Statistics figures; the published BLS wage for the occupation this role maps to is shown separately on this page. This figure is not specific to this title: Orbyt prices 8 titles at the same estimate. San Jose is the highest of the 81 cities at $365,000, while San Diego offers the best purchasing power after cost-of-living adjustments. Lead IT Service Manager compensation scales with team size under management, scope of organizational responsibility, and track record of hiring and retaining talent.

Lead IT Service Manager salary by city.

Salary comparison across 81 cities
CityMedianRangeCOLAdjustedRank
San Jose, CA$365,000$321,000 to $429,0001.38x$264,000#175 of 3445
San Francisco, CA$353,000$311,000 to $415,0001.35x$261,000#190 of 3445
Honolulu, HI$344,000$302,000 to $404,0001.30x$265,000#165 of 3445
New York, NY$342,000$301,000 to $402,0001.28x$267,000#147 of 3445
Seattle, WA$334,000$294,000 to $393,0001.24x$269,000#130 of 3445
Washington DC, DC$334,000$294,000 to $393,0001.25x$267,000#158 of 3445
Jersey City, NJ$327,000$288,000 to $384,0001.20x$273,000#120 of 3445
San Diego, CA$325,000$286,000 to $382,0001.17x$278,000#79 of 3445
Boston, MA$319,000$281,000 to $375,0001.22x$261,000#192 of 3445
Arlington, VA$313,000$275,000 to $368,0001.22x$257,000#227 of 3445
Newark, NJ$312,000$275,000 to $367,0001.18x$264,000#166 of 3445
Los Angeles, CA$309,000$272,000 to $363,0001.18x$262,000#183 of 3445
Anchorage, AK$308,000$271,000 to $362,0001.13x$273,000#114 of 3445
Princeton, NJ$307,000$270,000 to $361,0001.15x$267,000#145 of 3445
Boulder, CO$307,000$270,000 to $361,0001.15x$267,000#146 of 3445
Portland, OR$300,000$264,000 to $352,0001.10x$273,000#117 of 3445
Hartford, CT$297,000$261,000 to $349,0001.08x$275,000#97 of 3445
Philadelphia, PA$294,000$259,000 to $346,0001.09x$270,000#131 of 3445
Miami, FL$293,000$258,000 to $345,0001.12x$262,000#197 of 3445
Chicago, IL$289,000$254,000 to $339,0001.07x$270,000#131 of 3445
Portland, ME$286,000$252,000 to $336,0001.05x$272,000#116 of 3445
Providence, RI$286,000$252,000 to $336,0001.04x$275,000#98 of 3445
Denver, CO$285,000$251,000 to $336,0001.08x$264,000#175 of 3445
Burlington, VT$283,000$249,000 to $333,0001.06x$267,000#152 of 3445
Sacramento, CA$282,000$248,000 to $332,0001.10x$256,000#220 of 3445
Manchester, NH$280,000$247,000 to $330,0001.06x$264,000#170 of 3445
Baltimore, MD$277,000$244,000 to $326,0001.08x$256,000#223 of 3445
Atlanta, GA$275,000$242,000 to $323,0001.02x$270,000#134 of 3445
Richmond, VA$275,000$242,000 to $323,0001.01x$272,000#116 of 3445
Ann Arbor, MI$275,000$242,000 to $323,0001.02x$270,000#127 of 3445
Virginia Beach, VA$272,000$240,000 to $320,0000.98x$278,000#80 of 3445
Minneapolis, MN$269,000$237,000 to $317,0001.05x$256,000#219 of 3445
Austin, TX$267,000$235,000 to $314,0001.03x$259,000#204 of 3445
Raleigh, NC$267,000$235,000 to $314,0000.99x$270,000#128 of 3445
Tampa, FL$267,000$235,000 to $313,0000.96x$278,000#79 of 3445
Albany, NY$267,000$235,000 to $313,0000.96x$278,000#78 of 3445
Dallas, TX$264,000$233,000 to $311,0001.01x$261,000#190 of 3445
Wilmington, DE$264,000$233,000 to $311,0001.02x$259,000#198 of 3445
Houston, TX$262,000$230,000 to $308,0000.97x$270,000#127 of 3445
Nashville, TN$262,000$230,000 to $308,0001.00x$262,000#174 of 3445
Boise, ID$261,000$230,000 to $307,0000.95x$275,000#100 of 3445
Charlotte, NC$259,000$228,000 to $305,0000.97x$267,000#147 of 3445
Charleston, SC$259,000$228,000 to $305,0000.98x$264,000#170 of 3445
Columbus, OH$258,000$227,000 to $304,0000.93x$277,000#87 of 3445
Kansas City, MO$258,000$227,000 to $304,0000.93x$277,000#76 of 3445
Phoenix, AZ$256,000$226,000 to $301,0000.96x$267,000#151 of 3445
Columbus, OH$256,000$225,000 to $301,0000.93x$275,000#98 of 3445
Madison, WI$256,000$225,000 to $301,0000.95x$269,000#128 of 3445
Salt Lake City, UT$254,000$223,000 to $298,0000.98x$259,000#202 of 3445
Las Vegas, NV$254,000$223,000 to $298,0000.96x$265,000#166 of 3445
Indianapolis, IN$253,000$222,000 to $297,0000.91x$278,000#78 of 3445
North Charleston, SC$251,000$221,000 to $295,0000.94x$267,000#152 of 3445
Milwaukee, WI$248,000$218,000 to $291,0000.91x$273,000#114 of 3445
Orlando, FL$246,000$217,000 to $289,0000.95x$259,000#198 of 3445
Reno, NV$246,000$217,000 to $289,0000.96x$256,000#228 of 3445
Spokane, WA$246,000$216,000 to $289,0000.92x$267,000#143 of 3445
Albuquerque, NM$244,000$215,000 to $287,0000.88x$277,000#77 of 3445
Detroit, MI$243,000$214,000 to $285,0000.90x$270,000#126 of 3445
Knoxville, TN$242,000$213,000 to $285,0000.89x$272,000#110 of 3445
Pittsburgh, PA$241,000$212,000 to $283,0000.92x$262,000#182 of 3445
Des Moines, IA$239,000$210,000 to $281,0000.86x$278,000#80 of 3445
Lexington, KY$239,000$210,000 to $281,0000.86x$278,000#80 of 3445
New Orleans, LA$238,000$210,000 to $280,0000.92x$259,000#202 of 3445
Columbia, SC$238,000$209,000 to $280,0000.90x$264,000#170 of 3445
Cheyenne, WY$237,000$209,000 to $279,0000.87x$272,000#112 of 3445
San Antonio, TX$236,000$207,000 to $277,0000.91x$259,000#204 of 3445
Omaha, NE$235,000$207,000 to $276,0000.88x$267,000#158 of 3445
Cincinnati, OH$233,000$205,000 to $274,0000.90x$259,000#201 of 3445
Des Moines, IA$232,000$204,000 to $273,0000.86x$270,000#140 of 3445
St. Louis, MO$231,000$203,000 to $271,0000.90x$257,000#219 of 3445
Baton Rouge, LA$228,000$201,000 to $268,0000.88x$259,000#207 of 3445
Birmingham, AL$227,000$199,000 to $266,0000.84x$270,000#130 of 3445
Fargo, ND$227,000$200,000 to $267,0000.85x$267,000#158 of 3445
Sioux Falls, SD$227,000$200,000 to $267,0000.85x$267,000#147 of 3445
Louisville, KY$226,000$199,000 to $265,0000.88x$257,000#219 of 3445
Oklahoma City, OK$222,000$195,000 to $261,0000.84x$264,000#175 of 3445
Tulsa, OK$219,000$193,000 to $258,0000.83x$264,000#179 of 3445
Jackson, MS$217,000$191,000 to $256,0000.79x$275,000#101 of 3445
Wichita, KS$215,000$189,000 to $252,0000.82x$262,000#183 of 3445
Little Rock, AR$212,000$187,000 to $250,0000.82x$259,000#204 of 3445
Charleston, WV$212,000$187,000 to $250,0000.78x$272,000#117 of 3445

Skills that increase Lead IT Service Manager pay.

The premiums below are Orbyt's modelled scenarios for Lead IT Service Managers, not effects measured from job postings: each is a fixed percentage applied to the estimated base. At the top premium that works out to $37,380 a year.

LLM Fine-Tuning+14%

≈ +$37,380 per year

Reinforcement Learning+13%

≈ +$34,710 per year

CUDA+12%

≈ +$32,040 per year

RAG (Retrieval-Augmented Generation)+11%

≈ +$29,370 per year

Kubernetes+11%

≈ +$29,370 per year

Transformers+10%

≈ +$26,700 per year

Rust+10%

≈ +$26,700 per year

PyTorch+9%

≈ +$24,030 per year

What you should know.

Lead IT Service Manager compensation scales with team size under management, scope of organizational responsibility, and track record of hiring and retaining talent. Base salary carries most of the total compensation, with bonuses adding roughly 8% in a typical year. At the mid-management level, the scope of the organization under management ($10M budget vs $100M+) drives the largest compensation variance.

Lead IT Service Managers progress Manager → Senior Manager → Director → Senior Director → VP → SVP → C-suite over 12 to 20 years. Each step adds org scope roughly 3x (manage 6 → 20 → 60 → 200 → 500+ people). The biggest inflection is Director → VP, which requires demonstrated P&L responsibility. For Lead IT Service Managers specifically, the seniority anchor typically means 7 to 12 years of experience with demonstrated independent scope.

Total compensation for Lead IT Service Managers runs roughly $167K at median when factoring base + typical bonus (~8% of base). Base salary carries most of the compensation; benefits (healthcare, 401(k) match, PTO) add an estimated 15–25% in imputed value on top. At management levels, variable compensation (bonus + LTIP) grows as a share of total — expect 30–50% variable at director and 50%+ variable at VP and above.

Total compensation breakdown.

Base Salary
$267,000
Equity / Year
$19,000
Annual Bonus
8%
$21,000
Signing Bonus
$8,000
Total Comp
$307,000

Salary by company size

Startup
< 50 employees
$227,000
Growth
50-500 employees
$248,000
Scale-up
500-5K employees
$267,000
Public
5K+ employees
$315,000

Remote salary adjustment

Remote Lead IT Service Managers typically earn $240,000 (10% less than on-site). This reflects location-adjusted pay policies at companies using geographic salary bands. Some companies pay flat national rates regardless of location.

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Related.

Common questions about Lead IT Service Manager pay.

Orbyt estimates the national median Lead IT Service Manager salary at $267,000 in 2026, within a range of $235,000 to $314,000. This is a computed estimate, not a measured wage. Where you land depends on your experience, skills, the company's size, and your location.

Entry level Lead IT Service Managers (0 to 2 years) typically earn $174,000 to $214,000. Mid level (3 to 5 years) run $227,000 to $280,000. Senior (6 to 9 years) reach $294,000 to $347,000, and lead level (10 plus years) $334,000 to $414,000.

Anchor your ask near the top of the range at $314,000 so you have room to settle around the $267,000 median. Bring specific data about your impact, and never accept the first number without a conversation.

Lead IT Service Managers progress Manager → Senior Manager → Director → Senior Director → VP → SVP → C-suite over 12 to 20 years. Each step adds org scope roughly 3x (manage 6 → 20 → 60 → 200 → 500+ people). The biggest inflection is Director → VP, which requires demonstrated P&L responsibility. For Lead IT Service Managers specifically, the seniority anchor typically means 7 to 12 years of experience with demonstrated independent scope.

Lead IT Service Manager compensation scales with team size under management, scope of organizational responsibility, and track record of hiring and retaining talent. Base salary carries most of the total compensation, with bonuses adding roughly 8% in a typical year. At the mid-management level, the scope of the organization under management ($10M budget vs $100M+) drives the largest compensation variance.

Total compensation for Lead IT Service Managers runs roughly $167K at median when factoring base + typical bonus (~8% of base). Base salary carries most of the compensation; benefits (healthcare, 401(k) match, PTO) add an estimated 15, 25% in imputed value on top. At management levels, variable compensation (bonus + LTIP) grows as a share of total, expect 30, 50% variable at director and 50%+ variable at VP and above.

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